We Take Care of your Phone & Internet Needs Online.

 

Telco Online strives to be the best telco you will ever connect your services with. We provide a personalised service to both SMEs and Consumers. While we have many customers, EVERY customer is treat as our only and most valuable customer. We are here to serve you and provide a level of service and support second to none.
 

Experience and Dedication

Telco Online is a new and exciting player in the telecommunications market. 

It is lead by an experienced management team that has decades of combined experience. 

With dedicated staff managing the Telco Online infrastructure, Customer Service and Billing divisions Telco Online has the ability to provide a level of service that is second to none.

First Contact Resolution

With a culture of first contact resolution, Telco Online has provided the training and placed tools in the hands of its representatives to allow them to respond to your requests on the spot.












Long Term Strategies

With long term strategies to implement a range of new products and services including VOIP, ADSL 2+, and mobile broadband, Telco Online will be on the cutting edge of future technologies.
  • Choice: choose the right products and services for you,
  • Value: Telco Online offers real value for money,
  • Recognition: we value your business and treat you with respect,
  • Service: you will be provided with real help by professional staff ,
  • Simplicity: you will enjoy minimum frustration with our easy to understand products and services.

RSS feed

News

    Welcome to the new look Telco Online website.


    You will notice some changes to the structure and content of our website to make it easier for you to find the information you need.


    In this update we have launched our HOT OFFERS section with the latest plans, deals and discounts to save you money.


    **** 2 FREE 1300 numbers for every business customer on Direct Debit until April 30****

    If you are a business customer you are eligible for 2 Free 1300 numbers.

    We will give you a selection of numbers to choose from and activate them for you free of charge.
    With our 1300 numbers the first 10 minutes of a local call is free so you only pay if the call exceeds 10 minutes.
    You simply pay the monthly fee and any additional call charges see the 1300 number rate card or call 1300 884 868 for details.


    **** Telco Online K.I.S. promotion ****

    The Telco Online K.I.S. (Keeping It Simple) promotion is all about reducing your expenses by combining all your telecommunications products on one bill.
    You could SAVE 10% or more across all of your products by combining them on one bill with Telco Online.
    See our HOT OFFERS for more information or call 1300 884 868 to speak with a K.I.S. specialist.

Contact Us

Mailing Address
GPO Box 3483
Melbourne
Victoria 3001
Phone
1300 ASK TOL (275 865)
Fax
1300 FAX TOL (329 865)

 

Customer Service
Operating Hours

Customer Service Hours

Monday-Friday 8am - 8pm EST

Saturday 9am - 5pm EST

Faults

Monday-Friday 8am -10pm EST

Saturday-Sunday 10am - 5pm EST