Contact Us with All Your Phone, Mobile & Data Needs.

Telco Online values your business. We therefore invite you to contact us at any time with any questions, comments or queries you may have.

Our friendly and efficient staff will endeavour to reply to all our queries within 4-8 hours. But, please allow up to one business day for correspondence during peak times.

 

Services We Offer

 

Business Fixed Wire Phone Plans

  • SME Carriage Plans
  • SME Bundled Plans
  • Enterprise Plans

 

Residential Fixed Wire Phone Plans

  • Consumer Carriage Plans
  • Consumer Bundled Plans
  • Consumer Value Plans (TOL Direct Connect)

 

Fixed WIre Phone Capped Plans

  • Consumer Capped Plans
  • SME Capped Plans

 

Business Mobile Phone Plans

  • SME Carriage Plans
  • SME Fleet Plans
  • Enterprise Plans

Contact Us Form

 

Contacting us online is easy. Just fill in the form below and we will get back to you within one business day to address your query.

Business Name*

 

Contact Name*

 

Contact Email*

 

Contact Phone*

Only numbers with no spaces

 

Enquiry Type*

 

Enquiry*

 

* are required fields

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News

    Welcome to the new look Telco Online website.


    You will notice some changes to the structure and content of our website to make it easier for you to find the information you need.


    In this update we have launched our HOT OFFERS section with the latest plans, deals and discounts to save you money.


    **** 2 FREE 1300 numbers for every business customer on Direct Debit until April 30****

    If you are a business customer you are eligible for 2 Free 1300 numbers.

    We will give you a selection of numbers to choose from and activate them for you free of charge.
    With our 1300 numbers the first 10 minutes of a local call is free so you only pay if the call exceeds 10 minutes.
    You simply pay the monthly fee and any additional call charges see the 1300 number rate card or call 1300 884 868 for details.


    **** Telco Online K.I.S. promotion ****

    The Telco Online K.I.S. (Keeping It Simple) promotion is all about reducing your expenses by combining all your telecommunications products on one bill.
    You could SAVE 10% or more across all of your products by combining them on one bill with Telco Online.
    See our HOT OFFERS for more information or call 1300 884 868 to speak with a K.I.S. specialist.

Contact Us

Mailing Adress
GPO Box 3483
Melbourne
Victoria 3001
Phone
1300 ASK TOL (275 865)
Fax
1300 FAX TOL (329 865)

 

Customer Service
Operating Hours

Customer Service Hours

Monday-Friday 8am - 8pm EST

Saturday 9am - 5pm EST

Faults

Monday-Friday 8am -10pm EST

Saturday-Sunday 10am - 5pm EST