Telco Online is looking out for you!

Telco Online is indeed looking out for you. The following information concerns your rights, obligations and privacy.

At Telco Online, we respect your rights and value the trust you give us in relation to your confidential details.

We are committed to upholding your rights and protecting your privacy.

Rights and Obligations

 

We have also outlined what we consider to be very important information which we want our customers be aware of: your rights, obligations, terms and conditions. You will find this information in the document which you can view by clicking on the link below.

 

pdf Rights and Obligations (SFoA Summary)
PDF document (32KB)

 

Please note that you will need to have the free PDF reader installed on your computer in order to read the contents of this file. The reader can be downloaded free from www.adobe.com

Terms and Conditions

 

We have outlined the basic terms on which Telco Online provides services to its customers into a document which you can view by clicking on the link below.

 

pdf Terms and Conditions (SFoA)
PDF document (120KB)

 

Please note that you will need to have the free PDF reader installed on your computer in order to read the contents of this file. The reader can be downloaded free from www.adobe.com

 

Privacy Statement

 

We take your privacy very seriously. Consequently, your confidential details are kept in a very secure location and will not be sold, given away, shared, . . . with anyone for any reason.

 

Furthermore, we will not send out unsolicited spam emails, nor will we contact you by phone unless first requested by you.

 

 

 

 

 

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News

    Welcome to the new look Telco Online website.


    You will notice some changes to the structure and content of our website to make it easier for you to find the information you need.


    In this update we have launched our HOT OFFERS section with the latest plans, deals and discounts to save you money.


    **** 2 FREE 1300 numbers for every business customer on Direct Debit until April 30****

    If you are a business customer you are eligible for 2 Free 1300 numbers.

    We will give you a selection of numbers to choose from and activate them for you free of charge.
    With our 1300 numbers the first 10 minutes of a local call is free so you only pay if the call exceeds 10 minutes.
    You simply pay the monthly fee and any additional call charges see the 1300 number rate card or call 1300 884 868 for details.


    **** Telco Online K.I.S. promotion ****

    The Telco Online K.I.S. (Keeping It Simple) promotion is all about reducing your expenses by combining all your telecommunications products on one bill.
    You could SAVE 10% or more across all of your products by combining them on one bill with Telco Online.
    See our HOT OFFERS for more information or call 1300 884 868 to speak with a K.I.S. specialist.

Contact Us

Mailing Address
GPO Box 3483
Melbourne
Victoria 3001
Phone
1300 ASK TOL (275 865)
Fax
1300 FAX TOL (329 865)

 

Customer Service
Operating Hours

Customer Service Hours

Monday-Friday 8am - 8pm EST

Saturday 9am - 5pm EST

Faults

Monday-Friday 8am -10pm EST

Saturday-Sunday 10am - 5pm EST